Reply
Human Verification
Second Human Verification
Please answer this question:

What is 14 + 2?

 Note: All BBCode is disabled for Guest Posters. Link & Image URLs are not removed,
but images will not be embedded nor links activated.
 Cancel

+ Show Options

Author Message
Nutmegan
PostPosted: Sun Nov 26, 2017 11:49 am    Post subject:

I got my refund from SSG today!


That was an encouragingly fast response Happy

GAMUTDOROK
PostPosted: Thu Nov 23, 2017 8:35 pm    Post subject:

I got refund for even rohan and other expansion I paid 2 years ago.

GAMUTDOROK
PostPosted: Thu Nov 23, 2017 8:34 pm    Post subject:

I  have contacted SSG about the VAT price(I am a citizen of Japan) last time i bought Mordor pack, they told me they don't have option to exclude VAT on the market page(even though it has UK flag.... and there is no Japan flag there) so I have to contact them everytime I check and ask for refund. They responded very quickly on this matter and told me not to hesitate to ask refund every occasion of payment.

Nutmegan
PostPosted: Thu Nov 23, 2017 4:11 pm    Post subject:

A note of caution for UK players! Here's the note I sent to SSG


I have today bought from Digital River 2 expansions at bargain prices..Helms Deep and Rise of Isengard.

I followed the link from the Lotro Beacon to the Lotro Market saw that the prices were in GBP so went ahead and ordered. I have received the code but have not yet redeemed it. I think what has happened is that I should have clicked on the UK Flag before proceeding and as a result of not doing that have been charged tax(which I presume is VAT) total purchase price £8.15.

For comparison I look at the market after clicking on UK flag and see a total for the 2 items should be Helms Deep £4;50 and Rise of Isengard £2:25 =£6:75 "incl. VAT where applicable"

I seem to remember a similar situation experienced by other players some time ago,I thought it had been corrected.

So I appear to have paid £1:50 more than I should!

I will not redeem the code until I have had your response. I leave it to you whether you prefer a simple refund of the £1:50 to my Paypal account, or a more laborious cancellation of this order and reorder using the correct procedure (clicking on the UK flag this time). If you will be unable to contact me while the reductions are active, clearly the first option is the one to go for.

Yours in hope and thanks for a great game especially the forthcoming fiddle!

Nutmegan

shawnt63
PostPosted: Wed Nov 22, 2017 3:52 pm    Post subject:

Thanks Rosie Happy


 

Rosalie Rumble
PostPosted: Wed Nov 22, 2017 3:42 pm    Post subject: Expansion Sales

Not only does this week's LOTRO Beacon mention the Dulcet Tones show, it also lists a few sales that may be of interest to some:


Mordor & the high elf race are now available in the in-game store. Mordor costs 2495 LP and the high elf 1000.


Moria, Mirkwood, Helm's Deep, Riders of Rohan, and Rise of Isengard are all 85% off.  That means you can get Mirkwood for $1.50, Helm's Deep for $6, and any of the others for $3.  If you're missing anything it's time to stock up!  Mordor is not on sale right now (which is no surprise).

 
No FB Yes FB Hand (smaller) Lap 40.063em Desk 64.063em Wall 90.063em